1. Terms and conditions for no deposit bonuses:

1a. Maximum win from the wagered no deposit bonus is 50 EUR, 5 000 RUB. Any amount that exceeds the specified limits will be deducted from the balance. Please note that you must first withdraw the winnings received from the no deposit bonus, and then, if desired, make a new deposit in order to continue playing without winning limits.

1b. Wager for no deposit bonuses and free spins is x45 (forty–five). Unless stated otherwise, the bonus amount must be wagered 45 times. Withdrawal of winnings from any no deposit bonus is not possible until the wagering requirements of the bonus are fully met. Also, the withdrawal of winnings received when playing with Welcome bonuses, additional spins, free spins and free bonuses, for which you DO NOT need to make a deposit, will be possible only after making a deposit of 20 EUR, 2 000 RUB or an equivalent amount in another currency).

1c. Withdrawal of winnings obtained while playing with bonuses for registration, additional spins, free spins, and free bonuses that do not require a deposit is possible only to bank cards.

1d. Social Media Bonuses The casino reserves the right to limit or fully cancel the issuance of no-deposit and deposit bonuses received by the user through the casino’s or its partners’ social media channels (for example, Telegram, VKontakte, Instagram, X, and others) if the user’s total deposit amount over the last 30 days prior to the bonus activation date is less than €20.

2a. Before paying out the winnings received when playing with a no deposit bonus, we reserve the right to request documents for account verification. Verification may require the following documents: government-issued photo identification (passport, driver’s license, or ID card), proof of address (such as a passport or utility bill no older than 3 months), selfie with ID to verify the identity in hand. If the deposit was made with a bank card, then you need to upload a photo of the card from the front and back sides or screenshots of the “About the card” and “Details” tabs.

2b. General bonus terms and conditions apply to all promotions.

3. Players with disposable email addresses are not eligible for the no deposit free spins. If, despite this, the player receives no deposit free spins, any winnings received will be confiscated.
4. Players from the following countries do not qualify for no deposit free spins: Australia, American Samoa Anguilla, Anguilla, Antigua and Barbuda, Aruba, Afghanistan, Belize, Belgium, Bermuda, Bonaire, Sint Eustatius, and Saba, Bonaire, Sint Eustatius, and Saba, British Indian Ocean Territory, Brunei, Burkina Faso, Burundi, Vanuatu, Vatican City, Venezuela, British Virgin Islands, U.S. Virgin Islands, Timor-Leste, Vietnam, Haiti, Ghana, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guernsey, Gibraltar, Hong Kong, Greece, Guam, Jersey, Djibouti, Dominica, Dominican Republic, Zambia, Western Sahara, Zimbabwe, Israel, Jordan, Iraq, Iran, Yemen, Cape Verde, Cameroon, Ontario, Qatar, Kenya, Cyprus, Kyrgyzstan, China, Clipperton Island, Cocos (Keeling) Islands, Republic of the Congo, Democratic Republic of the Congo, North Korea, North Korea, North Korea, South Korea, Costa Rica, Cuba, Kuwait, Curaçao, Laos, Latvia, Liberia, Lebanon, Libya, Liechtenstein, Mauritania, Mayotte, Macau, Malawi, Malaysia, Mali, United States Minor Outlying Islands, Malta, Martinique, Micronesia, Mozambique, Montserrat, Myanmar, Namibia, Nauru, Nepal, Nigeria, Netherlands Antilles, Netherlands, Nicaragua, New Caledonia, Oman, Ascension Island, Isle of Man, Norfolk Island, Christmas Island, Heard Island and McDonald Islands, Heard Island and McDonald Islands, Cayman Islands, Cook Islands, Turks and Caicos Islands, Wallis and Futuna, Palestine, Papua New Guinea, Pitcairn Islands, Poland, Puerto Rico, Réunion, São Tomé and Príncipe, Eswatini, Saint Helena, Ascension and Tristan da Cunha, Northern Mariana Islands, Saint Barthélemy, Senegal, Saint Vincent and the Grenadines, Saint Kitts and Nevis, Saint Lucia, Saint Pierre and Miquelon, Singapore, Sint Maarten, Syria, United Kingdom, United States, Solomon Islands, Somalia, Sudan, Suriname, Sierra Leone, Taiwan, Tanzania, Togo, Tokelau, Tonga, Trinidad and Tobago, Tuvalu, Ukraine, Fiji, Philippines, Falkland Islands, France, French Guiana, French Polynesia, Croatia, Central African Republic, Chad, Ecuador, Equatorial Guinea, Eritrea, Ethiopia, South Africa, South Sudan, Jamaica, Spain, Thailand.

Freespins terms and conditions:

1. To receive the first deposit bonus within the Welcome Bonus pack, the amount of the first deposit must be at least 10 EUR.
2. To use a deposit bonus, you need to go to your personal account, open the “My bonuses” tab and click “Activate” on the one you need. After that make a deposit and the bonus will be transferred to the “Dashboard” tab. Then you can use the bonus. By cancelling a bonus, the player agrees that all winnings received while playing with this bonus, if any, and the bonus amount, are deducted from the player’s balance.
3. Any winnings received while playing with free spins will be credited as a cash bonus with a wagering requirement of x45 (forty-five), unless otherwise stated.
4. You must activate free spins and enter the game no later than 1 day from the moment they were issued, otherwise the free spins will expire, unless otherwise stated.
5. After activating free spins, all available game rounds must be completed within 1 day from the moment of activation, otherwise they will expire, unless otherwise stated.
6. Kranz.top reserves the right to cancel, change or amend these terms and conditions at any time and without notice.

General terms and conditions for bonuses:

1a. All bonus offers can only be issued to one person, family and phone number.

1b. If you have a duplicate account by browser (Duplicate by browser – registration of several accounts from your device), the use of a one-time promotional code with wagering for real and bonus balance is not available.

2a. We reserve the right to refuse payouts to players using a disposable email address. In case the casino has doubts during verification that the account and the documents provided belong to the same person, the company reserves the right to request identity confirmation from the account holder via a video conference.

2b. Players from the following countries are not eligible for any promotion unless otherwise stated in the Promotion rules: Greece (GR), United Kingdom (GB), Croatia (HR), Spain (ES), France (FR), Netherlands (NL), Sint Maarten (SX), Curaçao (CW), Netherlands Antilles (AN).

2c. We reserve the right to reduce the bonus percentage to 25% for players who, in our opinion, have received a disproportionate amount of bonuses relative to the number of deposits made.

3. To receive a deposit bonus within the Welcome Bonus pack or any other deposit bonus (excluding free spins), a minimum deposit of 10 EUR, 1 000 RUB is required, unless otherwise stated.
4. In order to be able to withdraw winnings, any bonus must be wagered 45 (forty-five) times, unless otherwise stated.
5. Please note that different games may contribute differently towards wagering the bonus. When playing slots in favor of bonus wagering, 100% of the amount of bets placed is taken into account (except for the excluded games listed below).
6. Games from the “Jackpot”, “Instant Games” and “Live Casino” categories are not eligible for bonus promotions.
7. Please note that by navigating to the “Bonus Wagering” tab, you will be able to see all the slots where you can fulfill the bonus wagering requirements. If you need more detailed information about the excluded slots for wagering, please contact our support chat. Also, all games from Evolution, Pragmatic Play Live, Spribe are not eligible for bonus promotions.
8. Players can request a withdrawal of the amount of the deposit made before the bonus wagering requirements are met. However, both the bonus and any winnings received while playing with it will be debited from the account in such cases. Please note that when playing with an active bonus, the real funds are spent first, and then the bonus ones.
9. All deposit bonuses that are part of the Welcome Bonus pack are available for 7 days. Free spins and all other bonuses (unless otherwise stated) are available within 24 hours from the moment they are credited.
10. If a bonus expires, the bonus amount and any winnings received while playing with this bonus are debited from the account.
11. Bets made during the game are debited from the real funds on the player’s balance. If there are no real funds left on the balance, then the bets made are debited from the bonus funds available on the account, unless otherwise stated. All winnings from bets placed to meet the bonus wagering requirements are credited to the bonus balance.
12. The maximum allowed bet when playing with an active bonus is 5 EUR, 500 RUB. This also applies to the cost of buying bonus games in slots, as well as the game for doubling after the end of the game round, for example, when a player bets all the winnings from the X game round on red / black in the risk game (doubling game).
13. If desired, any bonus can be cancelled before the wagering requirements are met. To do this, you should contact the online support service on the website or simply use the “Cancel” button in your account, in the “Dashboard” section.
14. You can only receive one bonus at a time. Bonuses related to deposits do not stack. Casino reserves the right to cancel any bonuses or winnings obtained through fraud.
15. The maximum win from the deposit bonus is x10 of the initial bonus amount (unless otherwise stated). When wagering a mixed bonus, the initial bonus amount (x1) is first returned to the real balance, then you receive the rest of the winnings, taking into account the maximum win (x9).
16. Any winnings from the bonus or free spins received after the bonus itself has been wagered, lost or cancelled will be deducted from the balance.
17. Each payout is internally reviewed before approval. Kranz.top reserves the right to cancel bonuses or winnings if such verification is failed. By accepting these terms and conditions, the player agrees with this rule in advance.
18. If such verification reveals that the player(s) are using fraudulent strategies, exploiting a technical problem or error in a system or program, or engaging in any activity that Kranz.top, in its sole discretion, deems to be illegal (for example, “bonus abuse”), then Kranz.top reserves the right to revoke such player’s right to use the promotion (and/or cancel the winnings obtained in this way). Only fully completed winning and losing bets contribute towards wagering the bonus.
19. It is forbidden to have more than one account. Creating more than one Kranz.top account for the purpose of receiving bonuses will be considered bonus abuse and may result in forfeiture of funds.
20. According to the rules of game providers, bonus rounds and free spins do not participate in the jackpot draw. Jackpots are only available for real money wagers.
21. Minimal risk bets on any game (i.e. a bet placed proportionately on several different outcomes in one hand to create a minimal risk “action”) will not count towards wagering. An example of a bet with minimal risk is the simultaneous bet on red and black in roulette, or, for example, the simultaneous bet on the player and the banker in baccarat.
22. The player makes the maximum allowed bets in high variance games in order to increase the balance.
23. If a player is suspected of abusing a promotion that offers free spins or bonuses that do not require a deposit, as well as if the player, having made a deposit in order to receive free spins, has not made bets for at least three times the deposit amount (excluding bets in table games), Kranz.top administration reserves the right to cancel any bonuses in the form of free spins and all winnings received as a result of their use. The administration also has the right to prohibit all further activations of no deposit bonuses at its discretion.
24. If it is discovered that a group of players uses the same game strategies, and is also associated (including, but not limited to) with the same type of payment system, geolocation of IP address, then Kranz.top reserves the right, at its sole discretion, to confiscate bonus funds and/or deposit.
25. If while playing at Kranz.top, you win an amount considered by the casino management as worthy of publicity, you agree to take part in any such event organized by Kranz.top. Your personal data is under reliable protection at Kranz.top, and for promotional purposes we reserve the right to use only your first name and the first letter of your last name in any announcements about the results of promotions or on site pages.
26. Please be aware that when claiming a deposit bonus, both the deposit and the bonus are blocked by the wagering requirements. This means that you need to either cancel the bonus or wager it. When a bonus is cancelled, both the bonus amount itself and any winnings received when playing with it are debited from the balance. In favour of wagering the bonus, bets made on both real and bonus funds are taken into account, unless otherwise stated.
27. In any dispute, the decision of Kranz.top is final.
28. Please keep in mind that it is not allowed to wager a bonus exclusively with bonus funds and then complete the wagering already started with cash bets when the bonus funds become available or are cancelled. If a player uses such game tactics, Kranz.top reserves the right to confiscate the winnings received in this way.
29. Please note that the bonus is canceled automatically if the amount on the game balance is less than $0.1 (or equivalent in other currency). In the presence of unclosed game rounds automatic closing of the bonus is not possible, in this case the bonus must be canceled before activating a new one. Note that it is also forbidden strategy of postponing any rounds (leaving the slot after falling out in it bonus game and completing this bonus game later, already after re-entering the slot). In such cases, any winnings may be forfeited.

The bonus can be canceled within five minutes.

30. If you use a promo code when making a deposit to receive a bonus within a promotion that is not available for your account for some reason, you will not be able to receive this bonus.
31. If for any reason, the selected deposit bonus has not been activated, the player should contact customer support for assistance before playing. If the selected deposit bonus has not been activated and the player has already spent part or all of the funds, the selected deposit bonus cannot be added manually.
32. The Casino reserves the right to cancel, modify or amend the terms and conditions of all bonuses at any time and without prior notice.
33. Please note that the bet level in slots with an active bonus may differ from the bet level in a normal game without an active bonus. This is due to the fact that game providers may have two different bet configurations: one for the main game and one for the game with an activated bonus. These bets can have different values.

Player restrictions on privileges:

1. The casino reserves the right to limit access to privileges for certain categories of players depending on their gaming activity and history of interaction with the platform. For this, criteria are established, such as the level of player activity, frequency of deposits, and other parameters that can be determined by the casino administration. If certain conditions set by the casino are met, the player may be denied access to privileges or bonuses. If certain conditions set by the casino are met, the player may be denied access to privileges or bonuses. This rule is applied to ensure fairness and transparency of the gaming process, as well as protection from bonus hunter and abuse.
2. The minimum loss amount required to receive cashback is 50 EUR/5 000 RUB.

Cashback becomes available starting from level 2.

3. Cashback is awarded to users whose deposit amount exceeds the amount of payments based on all currency accounts for the entire period of activity on the project.

Rules and conditions for receiving the Birthday bonus:

1. On their Birthday, users of our website with the following statuses receive a gift in the form of a no-deposit bonus: level 2-10.
2. The bonus can be claimed once a year during a period starting 1 day before and ending 3 days after the registration date indicated as the birthday.
3. If you haven’t completed the verification process before, you need to verify your account to participate in the promotion. Please fill in all the fields in the “Profile” section.
4. To receive the bonus, contact the support chat on our website to activate it. The bonus will be displayed in the “My Bonuses” section, and the bonus funds will be immediately credited to your bonus balance.
5. The bonus amount you can receive depends on your status:

• Level 1: no Birthday bonus;
• Level 2: no Birthday bonus;
• Level 3: 10 EUR;
• Level 4: 20 EUR;
• Level 5: 40 EUR;
• Level 6: 80 EUR;
• Level 7: 200 EUR;
• Level 8: 400 EUR;
• Level 9: 2000 EUR;
• Level 10: Individual.

6. The maximum winnings using a no deposit bonus is:

• Level 3: 10 EUR;
• Level 4: 20 EUR;
• Level 5: 40 EUR;
• Level 6: 80 EUR;
• Level 7: 200 EUR;
• Level 8: 400 EUR;
• Level 9: 2000 EUR;
• Level 10: Individual.

7. To wager the bonus you must meet the wagering requirements:

• Level 2: x15;
• Level 3: x15;
• Level 4: x15;
• Level 5: x10;
• Level 6: x10;
• Level 7: x10;
• Level 8: x10;
• Level 9: x10;
• Level 10: Individual.

Wagering can be done from both the real and bonus balance. All winnings obtained while meeting the bonus wagering requirements will be credited to the bonus balance.

8. This bonus program is subject to our Responsible Gaming Policy. Players who are self-excluded are not eligible to receive bonuses or promotional materials. Participants who have activated a cooling-off period may choose whether they wish to receive marketing communications during that time. We encourage all users to gamble responsibly and make use of available tools such as deposit limits, self-exclusion, cooling-off periods, and self-assessment questionnaires. For more information, please visit the Responsible Gaming section or contact our support team.

DIFFICULTIES WITH BONUSES

REASONS FOR DIFFICULTIES WHEN ACTIVATING OR USING BONUSES

1. There is already an active bonus. According to the project rules, only one bonus can be active at a time. To receive a new one, you must first complete or cancel the current one.
2. I didn’t have time to activate the bonus voucher. According to the project rules, vouchers can be provided by partners on various resources and are activated only once per user. If multiple users simultaneously enter the same voucher, the bonus will be granted to the first person who activates it.
3. Minimum deposit amount. To activate the deposit bonus, you must deposit the minimum amount specified in the bonus terms. If the amount is less, the bonus cannot be activated.
4. The deposit was made, but the bonus was not activated. If you made a deposit without activating the bonus first, it will not be credited. We recommend activating the bonus before depositing. In case of issues, contact support.
5. Maximum bet. While the bonus is active, there’s a bet limit (usually 500 RUB). If you try to exceed it, the system will show an error. Reduce your bet size to continue.
6. Purchasing a bonus game. You can buy bonus games while the bonus is active, but their price must not exceed the bet limit. For example, if the limit is 500 RUB and the game costs more, it won’t be available.
7. Bonus cancellation due to low balance. If your balance drops below 20 RUB / 0.10 EUR (or equivalent), the bonus will be automatically canceled. Winnings received below this threshold won’t be credited.
8. Bonus validity period. Each bonus has an expiration date. After it expires, both the bonus amount and any winnings will be removed from your account.
9. Duplicate accounts. Having duplicate accounts may prevent bonus activation. Each user is allowed only one account.
10. Required loyalty status not reached. Some bonuses are available only from a certain level. If you haven’t reached it, activation is not possible.
11. Round delay strategy. Delaying bonus rounds (e.g., leaving a slot after the bonus appears and finishing it later) is prohibited. Any winnings may be confiscated.